Can I move my domain to your registrar service if I originally registered it somewhere else?
Absolutely! Please fill out our Order Form (.com, .net & .org) and specify that it is a domain transfer. Please note that with the transfer you will not lose any of your already prepaid registration...your order will simply be added to it, ie. if you have 3 months left on your existing registration, after ordering a year from us you will have 1 year and 3 months left.
I've registered my domain with you. How can I make changes to my contact info, Name Servers, etc.?
You may make changes to your domain at http://manage.uniserve.com You'll need to log in with the username/password you supplied when you registered the domain.
Am I notified when my domain is about to expire?
Yes, the administrative contact is notified 90, 60, 30 and 10 days prior to the renewal date. It is important that you ensure that the administrative contact on your domain name is valid. To check what address is listed, click here. To make changes to your administrative contact, go to:
http://manage.uniserve.com
On what day of the month does billing occur?
Uniserve bills from the first to the last day in a month. If you begin your account partway through a month, you would be charged a pro-rated amount based on the number of days remaining in the month from the date of activation. Uniserve operates on a credit basis, meaning that an account should should never get to a point where money is owed on it. There are 4 ways to do this:
Please remember to include your Uniserve Customer ID number with all payments. If you would like to speak with someone in our accounts receivable department, please call the local number for your area and press "4" when prompted.
I have received a bill from Network Solutions, Verisign, Register.com, or InterNIC. Do I need to pay it?
If your domain name was registered through one of these registrars originally you will have pay this bill in order to keep the domain name functioning. If you are not sure who you registrered your domain name through, or you would like to transfer your registration to Uniserve as a registrar please contact us. Uniserve prices for domain name registration are typically cheaper than the competition..
Please note that if your domain has already expired and was registered with Verisign (Network Solutions), you'll need to pay them specifically before you can do anything with your domain, including moving it to another registrar. Verisign (used to be called Network Solutions) is the company that indexes all the .com, .org, .net & .edu domains on the Internet, and they charge separately from the hosting fees on Uniserve. We also cannot accept payments on their behalf.
How do I change my password?
You can contact Web Hosting Support at one of our local support numbers.
How can I get my site registered with Internet Search Engines?
Submit-It offers pay services for submitting your site to the Search Engines. Their site also has free hints & tips for site submission, as does Promotion 101. In addition, download.com has many shareware and freeware programs available for submitting your site.
Some Search Engines are constantly searching (spidering) for new sites and web content, so it isn't required for you to submit your site to the Engines -- it can speed things up, though, and give you greater Search Engine coverage.
