Alberni.net Support

Welcome to Uniserve

We are extremely happy that we are now able to address you as a customer due to the transition of Alberni.net customers over to Uniserve Communications Corporation. We would like to take this opportunity to further introduce you to our company and outline some important changes.

As a result of the transition, the only change required to your settings is the dialup number you use to connect to the Internet. Over the next week, our technical support staff will be available to help you make the change and will be calling you to make sure you are not experiencing any difficulties.


Changing your dialup number

The new dial up number (Port Alberni) is 724-6045.
You will also need to adjust your dialup login by using your complete email address in
the username field (i.e. customer@alberni.net).

Step-by-Step Instructions (Windows)
  1. Click Start menu, then choose Run
  2. Type inetwiz and hit enter/return - this opens the Internet Connection Wizard.
  3. Choose Connect using my phone line, then click Next.
  4. Select Use an existing dialup connection and click Next.
  5. Place a dot next to Yes, then click Next.
  6. Change the Telephone number to 724-6045 (local access number for Port Alberni, BC). Click Next once this is complete.
  7. Make sure that your username area contains your full Alberni.net email address (for example: customer@alberni.net). Click Next.
  8. Select No from the screen that asks whether you want to setup an email account (Internet mail account). Click Next.
  9. Click Finish to save all settings.

Step-by-Step Instructions (MacOS X)
  1. From the Apple menu choose System Preferences...
  2. Click on the Network icon
  3. Choose Internal Modem or equivalent from the Show pop-up menu.
  4. If you are not already in the PPP section choose it from the tabs.
  5. Make sure that the Account Name area contains your full Alberni.net email address (for example: customer@alberni.net).
  6. Change the Telephone number to 724-6045 (local access number for Port Alberni, BC).
  7. Click Apply Now at the bottom to save all the changes.

Once you have completed these steps you should be able to
connect to the Internet as you normally would.